Refund Policy

TheGameDevStore.com cannot issue refunds for Digital/Virtual Non-tangible once the order is completed and Products made available for download. It is possible that the presentation (screenshots or video)  does not accurately reflect a products capabilities, intended use. Thus, we highly recommend asking questions and receiving a response/answers from developers/vendors (and the community) prior to purchase to ensure a product meets expectation and wishes. Its also highly recommended to review the support thread and comments for technical issues/resolutions that may exists prior to purchase.

Subscriptions can be cancelled at anytime.

TheGameDevStore.com will make every effort to correct and resolve issues:

  • Non-delivery of the product: due to some mailing issues of your e-mail provider or your own mail server you might not receive a delivery e-mail from us.
  • Download and unzipping issues: it may happen so that you are having problems while downloading the product or its unzipping.
  • Major defects: although all the products are thoroughly tested before release, unexpected errors may occur. 
    Exchange: Replacement of the product of the same or around the same value can be offered.